With the threat of social media networks moving in on
their territory, job boards have had to work a little harder recently to
convince their clients (e.g. recruiters and direct employers) that their
services are still as valuable as ever and that their well established business
models can withstand the threat posed by LinkedIn, Twitter and Facebook.
This is most notably evident through the significant
increase on advertising spend to increase the number of job seekers registering
on their sites. The campaigns seem to be working, with a number of job boards
boasting record traffic statistics.
So what does this mean for the clients who advertise
vacancies on their sites? Does it improve their chances of finding the best
candidates? Possibly. Does it mean they will receive more applications?
Certainly. Does it mean they’ll spend more time filtering out irrelevant
applicants? Definitely. Quantity is assured, quality isn’t.
One job board even seems to actively promote the ‘spray
and pray’ method of searching for work in their TV campaign, implying that a
wholesale change in career profession is achieved as simply as sending your CV
off for something that catches your interest!
Ask any recruiter what they dislike about using job
boards and they’ll all tell you the same thing; too many irrelevant
applications. Job board users can send their CV’s to countless vacancies in no
time, regardless if they do not have the experience requested in the vacancy
advert. Very few recruiters will tell
you they just want even more applications.
There is also a logical argument to say that this focus
on volume has a negative impact on the job seekers who use the job boards in
the manner intended. Relevant applicants will inevitably get overlooked from
time to time when their CV’s are buried in amongst hundreds of irrelevant
applications.
So what do I think job boards could do to improve their
services? Here are a few suggestions:
·
If a job seeker is applying for a very wide
range of different role types, at salary levels that indicate a reasonable
level of previous experience might required, send a ‘yellow card’ email, asking
them to be more realistic with their applications, or face restrictions on the
number of applications they can make.
·
Limit the number of applications job seekers can
make daily. This might be a bit extreme, but it would encourage job seekers to
spend more time reading through adverts to see if they have a realistic chance
of being considered.
·
Universal use of filtering questions. Some job
boards have this feature, but couldn’t they all allow the advertisers to pose
some yes/no experience questions that filter out unsuccessful applicants?
·
Require more information to be entered manually
by the job seeker for each application (to reduce spamming). Adding a layer of
process in to the application process will take more effort on the job seekers
part. Perhaps allow the vacancy advertiser the option to add a specific
question field, relating to the advert (e.g. ‘please describe your involvement
in a systems upgrade project’).
So when I receive a promotional email from a job board
telling me that their new TV advertising campaign is about to start, I now find
my finger pressing the delete button before I’ve reached the end of the first
sentence.
What do you think of the above suggestions? Would they
improve service for you as a recruiter/hiring manager? Or would they be too
restrictive as a job seeker? Or have you got any better suggestions? Please
comment below…
Good piece, Richard.
ReplyDeleteAs the founder of niche job board OnlyMarketingJobs.com I am inclined to disagree with your suggestions to prevent applications because jobseekers in our sector are naturally more selective in their search.
Personally I believe two things will happen to job boards in the next 24 months:
1. Niche, independant, sites will become even further en vogue;
2. Job boards still trading on traditional models will fade away and die.
It's all about the community, offering jobseekers the chance to apply for roles for which they have been referred and to companies with whom they have already engaged, whether directly or by virtue of employer branding.
Watch this space for OMJ developments...
Agree wholeheartedly with Simon on all accounts. A very interesting piece of writing Richard and one that I have personally experienced. We recently recruited for a newly created senior role and having advertised the job widely including a generic big name job board, I was bombarded with some awful CVs including one from a plasterer who fancied a career change, despite having filtering questions!
ReplyDeleteThanks for the comments.
ReplyDeleteSimon, I agree - this problem is more specific to the larger, generalist job boards. Unless they do something about it, they're going to really struggle to compete with niche specialists.
Really interesting piece but unfortunately, I don't think using more filtering questions is necessarily going to work - I work for the niche jobs board Bubble Jobs so know first-hand how easy it is for candidates to just click 'yes' regardless of the question.
ReplyDeleteI think the yellow card idea is interesting but I'm not too sure how practical it would be or how a job board could actually implement it - what kind of technology would allow them to automatically work out if a candidate has enough experience/the right skills for the role? I can't imagine too many job board owners would be willing to do this manually... :S
In reality, job boards are still only a tool to be used by recruiters. The issue of job boards using segmentation variables is an interesting one.
ReplyDeleteRecruiters need to find ways to make time savings anywhere they can. If job boards can do more to filter candidates then everyone's a winner.