The interview cancellation dilemma:

It’s a dilemma I’m sure many hiring managers and human resources professionals have faced; they’ve just interviewed the perfect candidate for a vacancy and are keen to offer, but they already have further interviews scheduled. Should they risk losing the perfect candidate by waiting until all interviews have been conducted, or should they just make an offer and either cancel the other interviews or conduct them out of courtesy, even though they have no chance of securing the role?

On some occasions the decision will be guided by the perfect candidate’s availability. If they’re already under offer elsewhere, they may not be prepared to wait until the end of the interview process, especially if they’re spread over a lengthy period. Then it becomes a case of whether the employer is prepared to risk letting them go elsewhere whilst they meet the remaining applicants.

I've recently had this scenario unfold for one of my clients, and due to business demands and risk of losing their preferred candidate they decided to offer the role to him before completing the scheduled round of interviews and called wishing to cancel the final remaining interview.

The candidate whose interview was cancelled was understandably disappointed. He’d already invested time preparing for it and was eager to meet with the client to prove his suitability to the role. Fortunately in this instance, he was understanding of the situation and hadn’t pinned all his hopes on the interview.

Personally however, I don’t feel the situation was handled well and the client ran the risk of damaging their employer brand by having a job applicant come away from the process feeling aggrieved. This particular candidate happened to be the understanding type, but that’s not always going to be the case, and it’s well documented that people like to share negative experiences more than the positive.

If the client needed to make a quick decision on this hire, the sensible option would be to bunch all the interviews together over the course of a day or two. In the real world this is easier said than done, but if a candidate can only commit to interviewing a few days after the others it should be made clear to them from the outset that there is a chance the interview will be cancelled if an appropriate candidate is identified beforehand. Then there can be no surprises and the dilemma of whether to cancel or honour the interview is already decided.

Play Me, I'm Yours

Ok, so this isn't recruitment related, but just thought I'd share a photo I took this morning of this talented amateur pianist who took time out to entertain the joggers and commuters along the Southbank on an otherwise grey Monday morning. 

The piano is part of an artwork project called Play Me, I'm Yours by a UK artist called Luke Jerram. Pianos have been dotted around the City free for anyone to use, and there are various planned events/singalongs. For more info see here: http://streetpianos.com/london2012/events/

When applying for vacancies - be specific

One of the most common complaints of jobseekers is that they don’t get feedback from job applications. Whilst for recruiters, one of their biggest complaints is the volume of irrelevant applications they receive from job adverts.

The two go hand in hand. The more applications recruiters have to sift through, the less time they can devote to replying to all the unsuccessful or irrelevant applicants. Meanwhile a jobseeker, disheartened by a lack of response, may step up the number of applications they send out, in the hope it will increase their chances of progression to interview.

The danger of deploying a scatter-gun approach to job applications is that it can undermine your prospect of securing the positions you’re actually most interested in. A recruiter, through memory or application tracking software, will generally be aware of multiple applications made by the same individual, and if these are for roles covering different responsibilities across a range of salaries there will, at best, be confusion over where your strengths lie, or at worst they’ll assume you consider yourself a ‘jack of all trades and master of none’. Recruiters rarely get instructed to find these!

A better approach would be to only apply for those roles you’re most interested and suitable for based on the requirements detailed in the job advert. If you’re not then hearing back from the recruiter who is advertising these roles, give them a call to have a chat about your job search and see if they can assist.

Still not quite shorts and t-shirts weather yet, but at least it looked like it on the way in to work this morning (just ignore the coats!).

Salary Surveys: pay close attention!

It’s the time of year again when HR departments are busily analysing market salary data and employees are discovering whether they will be happy or frustrated when learning of their annual pay reviews.

For employers it’s crucial that they have an informed understanding of what constitutes ‘market rate’ salaries for all the various positions they employ within their business. Equally it’s just as important that individuals know their market value relevant to their responsibilities, qualifications and experience.

That’s not to say that salary surveys provide an individual with proof that they are ‘worth’ a certain salary. But they do give guidance on what a future employer might expect them to be earning, which can be of huge importance. Rightly or wrongly (in my view: wrongly!), a fair proportion of prospective employers will consider an individual’s current salary when considering what they feel is a fair offer to attract someone. If they’re already well below market rate, they might be happy to take any payrise even though it is still below the market average.

Therefore, if you find yourself being paid a salary lower than your peers, you may well find that this sticks with you for the duration of your career (unless you do something to address it), which can amount to a considerable sum – more than you might be consciously willing to forego in favour of good team morale, convenient location and stability.

Of course, I wouldn’t advocate marching in to your line manager and demanding a pay rise but, if you haven’t already, it may be sensible to raise this as a topic for conversation during appraisals/reviews at an appropriate time. If you come to the realisation (or are informed) that your current employer knowingly pays at the lower end of the market, you should really consider the potential long term difference in earnings rather than just the next 12 months and based on this decide whether it’s an amount you’re happy to sacrifice or whether you might want to start looking to increase your salary elsewhere.

I’m currently conducting a salary survey in association with the Institute of Legal Finance & Management (http://www.ilfm.org.uk/) for the niche area I recruit for – accounting staff working for law firms. If you’re working within this area, please click the link and participate!

Are you missing out on talent as a result of the recession?

The recession has affected recruitment in many different ways. It has also had a huge impact on the career decisions made by individuals over the last few years, and if you don’t take this in to consideration when reviewing job applications, you could be missing out on genuine talent.

We’ve noted a few occasions recently where high calibre applicants have been overlooked for reasons that say more about market conditions lately than the individuals themselves, and this is where opportunities are missed.

With widespread redundancies, recruitment freezes and budget constraints on hiring over the last few years, it has been a very difficult period for many who’ve been directly affected by cut backs.  Even for those who’ve remained safe in their employment, it’s not been a particularly opportune time to make significant career advancements.

Those unfortunate enough to be made redundant during this period have generally not had the luxury to patiently pick and choose their next move, as they have been up against a lot of competition for very few vacancies. Meanwhile bills still have to be paid. The result is that some career decisions and moves have been made which in a better economic climate might not have happened.

There has also been notable trend over this period for employers to hire staff on fixed term contracts rather than making permanent appointments. Those already on long term temporary or rolling contract agreements have had little chance of becoming permanent, and many have been let go as a first measure of cutbacks. Maintaining career stability has simply not been possible for those in this circumstance.

We’re therefore now reaching a point where these factors need to be taken in to serious consideration when reviewing job applications. Some factors which may have raised concerns back in 2007 may now be more understandable today. Moves that might not have made sense pre-recession, should now be viewed in a different light, and individuals who may appear to have a patchy or “jumpy” CV over the last few years, aren’t necessarily unreliable or flighty – they may have just had to secure interim positions quickly due to financial commitments and a shortage of permanent opportunities available.

Are these factors taken in to consideration when you’re reviewing job applications? Or have you been affected personally by the recession and feel your career prospects have taken a knock as a result? Please add any relevant comments below.

Career progression or just more money?

When discussing a jobseekers motivations for looking for a move, two of the most common reasons I hear are career progression and for a payrise. The two are closely linked, with the first generally taking care of the latter, but too often they are confused as one and the same thing.

In many circumstances it seems that a jobseekers idea of career progression correlates to earnings and earnings alone. Understandable that this is seen as a positive move, but if you’re really looking for career progression, the salary of your next position shouldn’t really come in to the equation. Naturally, very few of us are prepared to take a drop in salary, but when considering your career earning potential, the salary you earn over the next 12 months will have little to no bearing on what you might be earning in a few years time. It’s the work itself that will make the difference.

If you want to significantly increase your earning potential, be patient and don’t focus on what your monthly income will be over the coming year. Think about what your earnings will be over the next 5-10 years. A position paying £3k more than another has the short term appeal of the higher salary, but as a stepping stone will the position itself help you climb to the next step up in your career faster than the other? Of course it could, and if so – result! If not however, the role with the lower salary but better development could be the sensible option.

Consider a Sliding Doors situation. On one universe you take the role paying £3k more and 5 years down the line you’re doing the same job as you are now and are again looking for a step up in your career. Meanwhile in the parallel universe the other you, who took the lower paying role, has already gained 5 years experience in a more senior position, developing their skills and experience accordingly. Chances are they’ll have already overtaken your earnings and now they also start looking for a new job, but in this scenario they’re looking for a job two steps higher up the ladder than you are. If they stay on their toes they’ll remain the higher earner right through till retirement and their overall career earnings will dwarf yours.   

Of course, it’s not always as clear cut as in this example, and it’s not every day we find ourselves with two job offers on the table. However, the same logic should be applied if after resigning your current employer tries to persuade you to stay by matching the salary on offer elsewhere. A short-term win perhaps, but how will staying affect the long-term path of your career?