For recruiters, recruitment processes with just one stage of
interviewing can be very appealing. Less time spent arranging interviews, and
generally a quick process to manage with fewer decision makers for the
applicant to please/upset. In most cases however, this is a false economy.
It may be convenient for an employer to reduce the time
spent interviewing during busy periods or for urgent hiring requirements, and
in some instances, such as when it’s for an interim assignment it’s also
convenient and anticipated by the potential employee. But in other cases, these
one stage processes often do not provide the opportunity for potential
candidates to build up enough of a connection to the employer or hiring
manager.
Recent recruitment industry surveys in the UK have shown that
whilst demand for staff is on the increase, the availability of candidates is
decreasing, which inevitably means that jobseekers who are actively
interviewing will have more options to consider. Whilst on the one hand it’s
important to move quickly in order to secure high calibre candidates, if the
focus is all on speed of hire, the candidate engagement process will be
compromised, which could lead to offers being rejected as candidates join competitor
businesses.
For the instances when time is at a premium, adding in a 15
minute telephone interview to the recruitment process can make all the
difference, even if only for the preferred applicant. It adds another layer of
selection in to the process, giving the candidate confidence that they’re being
selected on merit, not just availability, and crucially it allows them time to
reflect on the opportunity after their first meeting, so they can follow up
with any questions or raise any potential concerns they might have. The chances
of them accepting any offer would undoubtedly increase and potentially save the
employer having to go back to the drawing board.
Do you agree, or you do feel one interview should be
sufficient to identify and attract the right candidate to your business? Please
add your thoughts below.